Frequently Asked Questions

FAQ

THE CROSSBUDDY ITSELF

Is it really a design bag?

Who designed the CrossBuddy?

The bag feels rough at first. Is that normal?

Natural colours. What does that mean?

How do I know I have the Real CrossBuddy?

PAYMENT

How can I pay for my CrossBuddy?

Is your site safe and secure?

SHIPMENT

To what countries do you ship The CrossBuddy?

How much do you charge for shipping?

Will I have to pay for international taxes and duties?

How long will it take for my CrossBuddy to arrive?

Can I track my CrossBuddy's journey?

RETURNS

Can I return my CrossBuddy?